I just got from the cell phone with Connie Sanders within the DFW Place of work. I asked for her identify due to the fact she was so kind and beneficial to us. I've hardly encountered somebody so valuable and caring. If your Associates may be like her you would have an excellent airline.
I'm able to assure you that This can be the worst flight I've had in my whole lifestyle. My mother and partner both agree. We fly everywhere in the nation and they are not new to traveling. General it absolutely was merely a horrible expertise. We expert racism, incompetence and around labored and irritable workforce.
just an email apologizing for the inconvenience caused by the delayed flight would've been all I desired from another person inside your operations.
I would like to fly this Monday vs Sat but was informed I can be billed a payment. That’s outstanding , thinking of I happen to be flying with American for over 6 yrs and would never take into consideration flying with everyone else ever.
Once we boarded flight 556 in monte go bay today we were being the primary people today within our area on the cabin and we recognized a backpack tucked at the rear of row 8 without person any place that it belonged to . We pointed it out to a person using an AA uniform who appeared to be a passenger and he was pretty impolite stating it belongs to an AA employee and obviously I need to have never been on such a airplane prior to. My partner And that i sense very awkward with such a reaction from 1 of the workers!!
I've tried using booking flights from Charlotte ,NC to Tobago. I am unable to book these flight on yours or US Airs Sites,nevertheless I'm able to book them on Expedia and Travelocity. I didn’t need to book these which has a next celebration.
Hello, I needed to adjust this reservation, I booked this flight, I bought insurance, I’m needing to go stop by my mom who has terminal Mind cancer, I’ve been flying American The complete the perfect time to get to determine her. I are finding insurance policy every time, which time, My spouse is snowed in and will’t occur property in the perfect time to appear immediately after my Young children so I can depart. I are actually on the mobile phone now for over one hour wanting to change or get some thing likely with my flight with Completely no achievements plus the travel insurance policies you deliver and advertise as does not cover this kind of trip adjust emergency (!
I are an AA buyer for over twenty five several years. why not try this out Your service happens to be disappointing to mention the minimum. It's in all regions of service from sign in to , tavel to baggage dealing with.
i have experienced terrible activities with american airlines. I'm able to’t even price their shopper service mainly because it is far beneath a a single star. shopper relations representatives are rude, shorter, and unfriendly.
I have tried, without achievement to succeed in your shopper service Section. I misinterpret the flight time for the flight 3530 and need to change it. I attempted contacting in five minutes of booking this flight but have had no response.
Their service continues to be horrendous. Following I failed to catch a connecting flight to my grandmother’s funeral as they only experienced one particular mechanic in your complete airport, they agreed to buy my resort costs. However, it took them a few months to obtain back again to me, and by the time I bought the Look at, it experienced already been cancelled.
We are actually frequent flyer consumers for more than thirty yrs, and one of the attractions for us to continue with all your services are the perks you supply to us and The great service Now we have always had in countless visits with AA. On Jan 29 2015, I known as AA en Español to generate arrangements and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A nice Woman Ana Maria aided me with every one of the paper get the job done and I did buy all the extra costs with my Town Charge card foe my spouse and myself have a peek here and Ana Maria told me which i will get affirmation on my e mail, and gave me over the phone our two locator records. Well, currently After i referred to as once again mainly because we didn't get the information on my e-mail, we ended up informed to our surprise that only my spouse had reservation and there was practically nothing on report for myself!
So I’m sitting down in a single of your respective fucking late planes once again.. Pilot claims 25 moment wait over the fucking runway as a result of some
I much too had an complete nightmare of a flight with them. I stuffed out their 1500 term grievance kind by cutting it right down to the point that even I didn't fully grasp what I these details had gone through.